778bd Privacy Policy – How We Keep Your Information Secure

778bd is an online betting and casino platform built for people in Bangladesh. We believe every member has the right to have their personal information protected. This Privacy Policy clearly sets out what data we collect, why we collect it, and how securely it is handled.

This policy applies to 778bd's website, mobile app, and all services delivered through any digital channel. It takes effect the moment you register, log in, place a bet, or use any service on 778bd.

778bd reserves the right to update this Privacy Policy. Members will be notified of any significant changes via in-app notification or email. The date of the latest update will always be shown at the top of this page.

778bd only collects the information necessary to operate its services. A category-by-category breakdown is provided below.

778bd never stores your full bank account number, card number, or PIN. For mobile banking transactions, only the reference number and amount are recorded.

778bd uses the data it collects strictly for specified purposes. Your information is never used for anything beyond those purposes.

• Account Management: Your information is needed to complete registration verification, secure your login, and process KYC.
• Payment Processing: Financial information is used to process deposits and withdrawals accurately and to prevent financial fraud.
• Service Improvement: 778bd continuously improves its platform by analyzing which features members use most and where they encounter issues.
• Security Assurance: Technical data is used to detect suspicious logins, unusual transactions, or attempts to create multiple accounts.
• Contact: Your contact information is used to send important account updates, payment confirmations, and support messages.
• Legal Obligation: Retaining and reporting specific data in accordance with regulatory authority requirements is a legal obligation.
• Promotional Communications: Promotional offers and bonus information are only sent to members who have opted in to receive such communications.

778bd does not share your information with third parties as a matter of policy. In limited cases, partial information may be shared — and only ever for your protection.

• Payment Processors: Only the information required to complete a transaction is shared with bKash, Nagad, and Rocket. Each provider stores that data in accordance with their own privacy policy.
• Legal Authority: Certain information may be disclosed to investigative agencies or courts under lawful orders in accordance with Bangladeshi law.
• Fraud Prevention Services: Certain technical data may be shared with specialized third-party security services to detect fraudulent activity. These providers follow the same strict privacy standards as 778bd.
• Game Software Providers: Limited information is shared with licensed gaming software companies for the sole purpose of managing Live Casino game sessions.

778bd protects your data with multiple layers of security — both technical safeguards and procedural controls receive equal attention.

• SSL Encryption: All data transfers are secured with 256-bit TLS encryption. Information cannot be intercepted at any point between your browser and 778bd's servers.
• Two-Factor Authentication (2FA): With OTP verification enabled, your account stays protected even if your password is compromised.
• Encrypted Database: Data stored on our servers is also encrypted. Only authorized staff can access specific information, and only when necessary.
• Regular Security Audits: Third-party security experts regularly audit 778bd's systems for vulnerabilities, and any issues identified are resolved promptly.
• Staff Training: All 778bd staff are trained to comply with the Privacy Policy. Employees who do not require access to member data are not granted it.
• Data Backup & Recovery: A secure backup system ensures your account data is never lost, even in the event of a technical issue.

You can also play a role in securing your own account — use a strong password, enable 2FA, and never share your login credentials with anyone.

778bd's website and app use cookies — small data files stored in your browser that help improve your experience on future visits.

Types of Cookies Used by 778bd:

• Essential Cookies: Maintaining login sessions, saving shopping carts or betting slips. Without these cookies, the platform cannot function properly.
• Analytics Cookies: Data on which pages are visited most and where issues occur is collected to improve our services. All data is fully anonymised.
• Preference Cookies: Used to remember your language preference, display settings, and other personal preferences.
• Security Cookies: Used to prevent CSRF attacks and maintain session security.

You can block cookies through your browser settings, though doing so may cause some features to stop working properly. The mobile app uses equivalent technologies in place of cookies.

778bd does not hold on to data unnecessarily. A specific retention period is defined for each category of information.

• Active Account Data: Retained for as long as the account remains active.
• Transaction History: Retained for up to five years to meet legal obligations.
• KYC Documents: Up to five years after account closure.
• Betting History: For the duration of active account status and for two years after closure.
• Support Contact: Retained for up to three years.
• Technical Logs: Up to 90 days, after which it is automatically deleted.

Once an account closure request is submitted, 778bd initiates the deletion of all data — except what must be kept for legal purposes — within 30 days.

778bd gives members full control over their own data. The rights listed below are yours to exercise at any time.

For any questions, concerns, or requests regarding this Privacy Policy, please contact 778bd. We are always ready to help.

• Email: support@778bd.asia – send all privacy-related requests to this address.
• Live Chat: Chat with us in Bangla instantly via Live Chat on the 778bd platform.
• Response Time: Privacy-related requests are typically responded to within 48 hours. Complex requests may take up to 30 days.

When submitting a privacy request, please contact us from your registered mobile number or email address to make identity verification easier.